About Us

Mission

Proactive Communications, Inc. provides innovative communications solutions to our customers in some of the most challenging environments and conditions imaginable. We are committed to provide the best customer support in the industry backed up by exceptional leadership and a team of dedicated employees passionate about delighting customers.  We strive to understand our customers, their lines of business and the challenges they’re experiencing, in order to proactively anticipate their requirements and bring resilient, dependable communications enabling their mission.

Vision

Become the global communications company that is universally recognized as the Enterprise Customers’ first choice teammate for their most challenging missions.

Values

Quality

With a customer focus based on everyone's passion, commitment and participation, combined with a process culture, our aim is to be number one in customer satisfaction.

“Show them what 'right' is like.”

Our mantra that infuses all we do around the world

This is based on a culture in which all employees are responsive and aware of what must be accomplished to be recognized as the highest quality service provider in the industry.  Establish uncompromising standard service level agreements and provide measurable, transparent reports and real time dashboards to our customers.  Deliver the quality our customers demand and are willing to adjust their budget to procure. 

Innovation

Our Employees are fountains of new ideas, fueling better products, services, and processes. The company embraces laughter, humor, and having fun while working toward a common goal. It pools a diverse set of perspectives and experience by assembling cross-functional teams to collaborate on projects. Employees use their imaginations to drive innovation.

Respect

Treat others with dignity and respect while expecting others to do the same. Respect is what allows us to appreciate the best in other people. Respect is trusting that all people have done their jobs and fulfilled their duty. And self-respect is a vital ingredient, which results from knowing you have put forth your best effort.

Selfless Service

Put the welfare of the company, our customers, coworkers, and our nation before your own. Selfless service is larger than just one person. The basic building block of selfless service is the commitment of each team member to go a little further, endure a little longer, and look a little closer to see how he or she can add to the effort.

Competence

Be technically excellent and bring this to bear on behalf of the customer and fellow shareholders

Integrity

Do what’s right, legally and morally. Make the right choices regardless of the difficulty.  Hold yourself and others accountable.