PIN System Saves $9M

We work to understand what keeps the customer up at night.

Challenge

Facing over $750K in unmanaged international dialing charges each month, one of Proactive’s global enterprise clients desperately needed a way to mitigate risk and reduce costs without sacrificing line quality and access.

Approach

We developed and deployed a custom Personal Identification Number (PIN) system that could track users/PIN’s call origination, destination, duration, and rate.

Results

In the month after the PIN system was deployed, international calls decreased 99.98% to less than $200. Our client experienced the same dramatic savings each month, and ultimately saved $9M over the course of the year. 


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