Proactive Communications leverages the Cisco Unified Communications System - to deliver fully integrated voice, data, video, and secure messaging over the communications network infrastructure. PCI delivers unparalleled performance and capabilities through certified engineering and expertise to address current and emerging communications needs in the global enterprise environment. The Cisco Unified Communications family of products is designed to optimize feature functionality, reduce configuration and maintenance requirements, and provide interoperability with a wide variety of other applications. PCI provides this capability while maintaining a high level of availability, quality of service (QoS), and security for your network. PCI is licensed by the FCC as a VOIP Interconnect Service Provider for both domestic and international use. PCI can engineer specialized calling platforms to meet commercial and government requirements.
The Cisco system is the leading converged network unified communications solution for organizations that want to increase productivity and reduce costs associated with managing and maintaining separate voice, video and data networks. The flexibility and sophisticated functionality of the Cisco IP network infrastructure provides the framework that permits rapid deployment of emerging applications such as desktop IP telephony, unified messaging, telepresence, mobility, desktop collaboration, enterprise application integration with IP phone displays, and collaborative IP contact centers. These applications enhance productivity and increase enterprise revenues.
Proactive Communications has engineered a single unified solution that can meet a diverse set of customer requirements. Proactive offers four standard unified communications service packages which can be customized to practically any deployment environment.
Standard Service - IP Phone Call Control and Voice Mail
Business Service - Standard Edition plus IP Mobility, Conference Call Bridging, IP Video Phone P2P
Advanced Business - Business Service plus, PC IP Communicator Phone, MS Exchange Voicemail, Presence (Instant Message; IP Phone, Communicator softphone, mobile phone communicator, with click to call based on phone status)
Enterprise Edition - Advanced Business plus Meeting Place (Voice and Video MS Exchange schedulers/notifications, multiway video web conference, presentation and desktop sharing)
Unified Communications Services:
Collaborative Workplace Components
Cisco Unified Communications Manager (CUCM), formerly Cisco Unified CallManager: Supports voice and video call control for up to 30,000 IP endpoint devices
Cisco Unified Communications Manager Business Edition (Unified CUCM-BE): Utilized for SMB UC deployments; supports call and voice mail control for up to 500 endpoint devices
Cisco Unified Communications Manager Express (CUCME), formerly Cisco Unified CallManager Express: Supports voice and video call control for up to 240 IP endpoint devices
Cisco Unified MeetingPlace and MeetingPlace Express (MPE): Integrated voice, video, and web conferencing solution that is deployed over internal networks. Supports 20 - 40 voice, 6 - 40 web, and 6 - 40 video conferencing users
Cisco Unity and Unity Express: Scales to meet the needs of large or small enterprise organizations and delivers powerful voice, integrated video, and unified messaging options that transparently integrate with Microsoft Exchange (including Exchange 2007)
Cisco Unified Video Advantage: Cisco Unified Video Advantage (formerly Cisco VT Advantage) adds video to your communications experience by providing video telephony functionality to Cisco Unified IP phones (7900 series, and Cisco IP Communicator softphone application). With Cisco Unified Video Advantage, video telephony is now just a phone call.
Cisco Unified Communications endpoints: Cisco Unified IP Phones lead the IP communications device market and provide a complete portfolio with ease of use, superior audio quality, increased accessibility for people with disabilities, ergonomic physical design, capability to add custom applications, and advanced services, and features. The portfolio includes options for uses from the company lobby to the manufacturing floor to the executive suite, at home, on the road, or in branch offices
Cisco Unified Presence: Cisco Unified Presence operates as a SIP / SIMPLE presence server supporting Cisco Unified Communications clients such as Cisco Unified Personal Communicator and Cisco IP Phone Messenger. Cisco Unified Presence provides presence, instant messaging, and click-to-call capabilities for Cisco Unified Personal Communicator from either a PC or MAC, and it scales up to a maximum of 30,000 users in a multi-node cluster environment
Cisco Unified Mobility: Cisco Unified Mobility allows users to consolidate all their incoming business calls into a single business phone number and receive them wherever they are working
Cisco Unified Communications applications: software-based applications that deliver enhanced telephony support through the PC-are designed to meet diverse customer needs by serving as a supplemental telephone when traveling, a telecommuting device, or as a primary desktop telephone.
Service Oriented Network Design:
Proactive Communications is an industry leading provider of secure communications solutions via terrestrial and satellite mediums for industry and governmental agencies requiring enterprise class network services while in austere environments.